Shipping & Returns

Returns

CLOTHING:

Your wearable art is often made-to-order! 

Please refer to the measurement chart to choose the correct size. Sizing runs small (except for the tank tops) so please order the size up if you are between sizes. Items are not returnable due to sizing issues.


You deserve quality! 

On rare occasions, an item may be defective. This item will gladly be replaced when the following steps are taken: 1. Lisa@TransformingtoJoy.com  must be contacted within 10 days of the shipping date about a defective item. 2. Photos and comments must be included for reference. 3. Returns must be received within 30 days of delivery. 4. Return shipping costs will be reimbursed by Lisa  at Transforming to Joy.

Changes to an Order

Easy to do! 

If there is an error with your order or if there are any changes you wish to make after your order has been placed,  contact Lisa@Transformingtojoy.com  within eight hours of the order being placed and she will gladly make the shift . Unfortunately, order errors or changes  made after the  eight hours grace period cannot be honored.

Shipping Costs

$10.00 flat rate. Expedited orders incur additional fees. Contact Lisa@transformingtojoy.com to make arrangements.
Orders are shipped via the USPS. Tracking is available.

Sales Tax

Sales tax is 7% on orders placed in Florida.

Processing Time

Your order will be shipped, at the latest, within 12 business days.  Most often your order will be shipped within 48 hours . Shipping usually takes an additional 2-5 days. Please contact Lisa@TransformingtoJoy.comif you have a specific deadline to determine if your order can be processed more quickly. 

We aim to please!

Phone Orders

Lisa  is happy to receive your order via the telephone. Just have your credit card information and shipping address ready. Please call 941-313-2175. Thank you!